Before you apply
Review the information you may need before beginning an application, including identification, income details, and rental history.
Review application guidanceTenant resources
Helpful guidance for every stage of your tenancy
Clear, practical information to help you prepare, settle in, and feel at home with Catamount Housing.
Move-in checklist
Plan your move with a simple checklist for utilities, keys, condition notes, and your first days at home.
Prepare for move-inLiving in your home
Find everyday guidance for maintenance requests, respectful shared spaces, and keeping your home comfortable.
Read tenant guidanceMove-in guidance
Start your tenancy with confidence
A little preparation makes move-in day smoother. Keep these steps handy as you get ready for your new home.
- 01
Confirm your move-in details
Review your lease, move-in date, key pickup plan, and any required documents before the day arrives.
- 02
Set up your essentials
Arrange utilities and update your address so the basics are ready when you arrive.
- 03
Document your home
Complete your move-in condition notes and save photos for your records.
During your tenancy
A good home is a shared responsibility
We want every resident to have clear expectations and an easy path to get help when something needs attention.
Maintenance and repairs
For non-urgent maintenance, share clear details about the issue and the best way to reach you. For immediate safety concerns, use local emergency services first.
Lease and policies
Your signed lease is the best source for your home’s specific terms, including rent, occupancy, pets, parking, and renewal details.
Respectful community living
Care for shared spaces, follow building guidelines, and communicate early when you have a question or concern.
Common questions
Answers for renters
How do I ask about a rental?
Open the rental listing that interests you and use the inquiry option to request current availability, rent, and showing details.
What should I have ready before applying?
Application requirements can vary by home. Review the listing and application guidance, then gather the requested information before you begin.
Where can I find my lease terms?
Your signed lease and any addenda contain the terms that apply to your home. Keep a copy in a safe, easy-to-find place.
What should I do if I need a repair?
Use the maintenance contact information provided for your tenancy and include a clear description of the issue. For emergencies, contact local emergency services immediately.
Need help with a rental question?
We’re here to help you understand the next step.